Responsible Gaming

Play Smart, Play Safe — 7games casino and Responsible Gaming

Gaming is entertainment. At 7games casino, we want every Filipino player to enjoy the experience on their own terms — with a clear head, a set budget, and the tools to stay in control at all times.

For players 21 years old and above only

Gaming as Entertainment

Online gaming — whether it is live casino, slots, fish games, or eBingo — is a form of entertainment, the same way watching a basketball game or going out with friends is. The experience should be enjoyable, not stressful. It should fit into your life, not take over it.

At 7games casino, responsible gaming is not just a page on the website. It is part of how we build the platform and how we think about the players who use it. We provide tools that put you in control of your own gaming activity, and we want you to know how to use them.

If you are ever unsure whether your gaming habits are healthy, the information on this page can help you take stock honestly — and take steps if needed. There is no shame in setting limits or taking a break. That is exactly what these tools are for.

Important reminder: No game outcome at 7games casino is predictable. Gaming does not guarantee any return — winnings and losses are both possible results of any session. Never play with money you cannot afford to lose, and never chase losses.

Age Requirement — 21 and Above

7games casino is strictly for players who are 21 years old and above. This is non-negotiable. Players under 21 are not permitted to register, deposit, or play on the platform under any circumstances.

All new accounts are subject to identity verification (KYC). You will be asked to provide a valid Philippine government-issued ID — such as a passport, driver's licence, PhilSys ID, or SSS/GSIS card — to confirm your identity and date of birth before withdrawals are processed.

If you are a parent or guardian and you are concerned that a minor may have accessed the platform, please contact us immediately at [email protected]. We will take immediate action to investigate and close the account.

Keeping minors away from gambling is a shared responsibility. If you share devices with younger family members, we recommend using device-level parental controls to restrict access to gaming sites.

Honest Self-Assessment

Most people who play online games do so without any problems. But it is worth doing a quick honest check every now and then. Ask yourself the following:

  • Do I set a budget before each session and stick to it?
  • Do I play for fun, not to make money or solve financial problems?
  • Can I stop playing when I decide to, without feeling compelled to continue?
  • Do I accept losing as a normal part of the game without feeling the need to chase my losses?
  • Have I ever borrowed money or used bill money to fund a gaming session?
  • Do I feel anxious, irritable, or preoccupied when I am not playing?
  • Have family members or close friends expressed concern about how much I play?
  • Have I lied to someone about how much time or money I spend on gaming?

If most of your answers are in the first group, you are likely gaming responsibly. If you found yourself agreeing with the yellow or red items, it may be worth taking a step back and using the limit and self-exclusion tools below.

Warning Signs to Watch Out For

Problem gambling tends to develop gradually. These are some early and late warning signs that a person's relationship with gaming may have become unhealthy:

Spending more time gaming than originally planned, session after session
Increasing bet sizes to get the same level of excitement
Feeling restless or irritable when trying to cut down or stop
Chasing losses — betting more to try to win back what was lost
Withdrawing from friends, family, or hobbies because of gaming
Using essential money (rent, food, utilities) on deposits
Hiding gaming activity from people close to you
Feeling the urge to play immediately after waking up or during work

Recognising these signs early is the most important step. If you see yourself in several of these, please use the self-exclusion tool or reach out to our support team.

Responsible Gaming Tools at 7games casino

7games casino provides the following tools to help you manage your gaming activity. These are available through your account dashboard after logging in.

Deposit Limits

Set a daily, weekly, or monthly maximum deposit amount. Once your limit is reached, further deposits will be blocked until the period resets. You can lower your limit immediately; increasing your limit requires a cooling-off period to take effect.

Session Time Reminders

Set a reminder that alerts you when your gaming session has reached a duration you define. This is a gentle nudge to check in on how long you have been playing and decide whether to continue or step away.

Temporary Break (Cool-Off)

Take a break from gaming for a defined period — from a few days to several weeks — without permanently closing your account. During a cool-off period, your account is inaccessible for gaming and deposits.

Self-Exclusion

If you feel your gaming has become a serious problem, self-exclusion lets you close access to your account for an extended period — including permanently if you choose. Self-exclusion requests are processed promptly and confidentially. Once active, you cannot reverse a self-exclusion before the agreed period ends.

Account Activity History

Review your complete deposit, withdrawal, and gaming activity from your account dashboard. Seeing your actual spending history is often more revealing than relying on memory alone.

To activate any of these tools, log in to your account dashboard or contact our support team at [email protected]. Our team is available 24 hours a day, 7 days a week.

Practical Tips for Healthy Gaming

These habits are simple but they make a real difference over time:

  • Set a budget before you start. Decide how much you are willing to spend in a session — treat it the same way you would a budget for a night out. Once that amount is gone, the session ends.
  • Set a time limit. It is easy to lose track of time when you are engaged in a game. Decide in advance how long you will play, and use the session reminder tool to help you stick to it.
  • Never chase losses. If a session is not going your way, the instinct to keep playing and win it back is a natural emotional response — but it is also one of the most common paths toward problem gambling. Walk away.
  • Play with disposable money only. Never deposit money that is meant for rent, utilities, groceries, or any other essential expense. If the thought of losing the money would cause serious stress, do not put it on the platform.
  • Take regular breaks. Get up, have a drink of water, step outside. Gaming sessions that run for hours without breaks are not healthy, and fatigue impairs judgment.
  • Keep gaming in perspective. It is one activity among many. Spend time with family, maintain other hobbies, and stay connected socially — a balanced lifestyle makes it much easier to keep gaming as a casual activity rather than a central one.

Common Questions

Log in to your 7games casino account and go to your account dashboard. The responsible gaming settings section allows you to set daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately. Raising a limit is subject to a cooling-off period to give you time to reconsider. You can also contact our support team at [email protected] to set limits on your behalf.

When a self-exclusion is applied to your account, you will not be able to log in, deposit, or place any bets for the duration of the exclusion period. Any promotional communications to your account will also be paused. Self-exclusion requests are processed as quickly as possible after submission. Once the exclusion is active, it cannot be reversed before the agreed period ends — this is intentional, to protect you from acting on impulse during a difficult moment.

If a family member or close friend is showing signs of problem gambling, the most important thing is to approach the conversation with care and without judgment. Encourage them to talk about it openly. You can also contact our support team on their behalf if they are a 7games casino account holder and you have concerns about their gaming activity — we will take appropriate action while maintaining confidentiality.

Yes. You can request permanent account closure at any time by contacting our support team at [email protected]. Any eligible balance remaining in your account will be processed for withdrawal to your registered Philippine bank account or e-wallet. Permanent closure is different from self-exclusion — it means your account is closed with no option to reopen it. If you later wish to play again, you would need to register a new account, subject to standard eligibility checks.

Yes. 7games casino is strictly for players aged 21 and above. All accounts are subject to KYC verification which includes confirming your date of birth with a valid Philippine government-issued ID. Any account found to belong to a person under 21 will be permanently closed immediately, and any associated funds will be forfeited in accordance with our Terms and Conditions.
21+ Only — Play Responsibly

Gaming does not guarantee winnings. Outcomes are random. Always set a budget and a time limit before you play, and never chase losses.

Need Help Now?

If you need to activate a limit or self-exclusion urgently, contact our support team right away.

[email protected]
Available 24/7

Healthy Gaming Reminder

Gaming is just one part of a full life. If it is starting to feel like more than that, please use our tools or reach out. We are here to help.

Our Responsible Gaming Commitments

Six ways 7games casino actively supports safe, healthy gaming for players across the Philippines.

Strict 21+ Policy

Every account is verified against a valid Philippine government-issued ID before withdrawals are processed. We do not permit minors to register or play under any circumstances.

Deposit Limit Controls

Set daily, weekly, or monthly deposit limits from your account dashboard. Lowering a limit is instant. Raising it has a mandatory cooling-off period built in to protect you.

Self-Exclusion Available

If you need a break that deposit limits alone cannot provide, self-exclusion closes access to your account for a defined period — including permanently if that is your choice.

Session Time Reminders

Alerts built into your session help you keep track of how long you have been playing, so you can make a conscious decision to continue or stop — rather than losing track of time.

24/7 Support

Our support team is available around the clock. If you need to activate responsible gaming tools urgently or just need someone to talk to about your account, we are always reachable.

Full Activity Transparency

Your complete deposit, withdrawal, and gaming history is available in your account dashboard at all times. Reviewing your actual activity is the clearest way to stay aware of your habits.

Gaming Should Always Feel This Way

These are the markers of healthy, responsible gaming. If your experience at 7games casino feels like this, you are on the right track.

Fun, Not Pressure

You enjoy the games and look forward to playing — but you also do not mind when a session ends. Gaming is a highlight, not a necessity.

Within Your Budget

What you put into gaming is money you are comfortable losing. Winnings are a bonus, not an expectation — and losing does not cause serious stress.

Time Well Managed

Your gaming fits into your week alongside work, family time, and other activities — rather than replacing them or consistently running over the time you planned.

Easy to Stop

You can end a session when you decide to, even if things are going well. You do not feel compelled to keep going "just one more round" beyond what you planned.

Play on 7games casino — On Your Own Terms

Register free, set your deposit limits from day one, and enjoy the full game library at 7games casino with the tools you need to stay in control. Your gaming, your rules.

21+ only Deposit limits available Self-exclusion supported 24/7 support PHP deposits only